Instructions and conditions for participation in the Aura Fitness Centers:
The conditions set forth below, in addition to any guidelines issued by the company from time to time, are the conditions that govern the relationship between the participant who signed this contract and the company, and the participant shall comply with all the company’s instructions stipulated in this contract, as well as the instructions on the center’s internal signboards and administrative circulars that the company may issue in the future. The participant also acknowledges that any guidelines (such as the sports guide, participation guide, usage guide, etc..) and any periodicals issued by the company are an integral part of these conditions, and that the participant shall accept and adhere to them without any objection. The participant also acknowledges that he has read all the guidelines attached to the below participation, and that he has accepted them as part of these conditions and this participation.
1- Membership fee
2- The participant is allowed, according to his membership, to enter Corniche Branch branch
3- The participant's membership begins with the first visit to the club and ends with the end of the participation period.
4- The participation shall be activated with the first visit to the club or by automatic activation within a maximum period of one month from the date of issuing the invoice.
5- The participant shall provide the center with any requirements it needs to complete the registration.
6- The participant shall leave the center at the end of the official working hours.
7- The center is committed to providing only one free day to try the club before participation.
8- The company reserves the right to close any of its centers or any of the facilities in any center without prior notice and without incurring any responsibility. Closing the center temporarily or permanently does not mean that the benefit is lost, as the participant has the right to go to the available branch in that case.
9- The Center is entitled to cancel the participant's participation without paying any compensation to the participant if the participation is used by any person other than the owner of the participation.
10- The center is entitled to cancel the participant's participation without paying any compensation to the participant if he misbehaves or disturbs other participants.
11- The center is entitled to cancel the participant's participation without paying any compensation to the participant in the event of verbal or physical abuse of female employees or participants, including insulting, defamation, or destruction of the club’s property, as the participant shall pay financial compensation if this is proven.
12- The center is entitled to cancel the participant's participation without paying any compensation to the participant if he provides any service related to personal training, as this service is limited only to the trainers of the Aura Club Company within the personal training service offered in the centers, and the center is entitled in that case to request financial compensation.
13- The center is fully entitled to determine or change working hours as it deems appropriate.
14- In the event that the center is closed, the participant shall be directed to the nearest available center to guarantee the participant’s right to benefit from the participation, and in the event that the alternative center is not found, a period equal to the period in which the center was closed shall be added to the participant's participation.
15- The participant is not entitled to claim the unused days if the service is available.
16- No participant is entitled to object to the number of participants in the center.
17- The Center is entitled not to renew the participation of anyone who violates the terms and conditions of this contract.
18- Aura Club Company shall not be liable for any delay or failure to implement these conditions in part or in whole as a result of any cause beyond its control and without fault or negligence on its part, including but not limited to; acts of God or actions taken by a civil or military authority, laws and regulations in force in the country and its amendments, epidemics and the spread of infectious diseases, wars, fires, explosions, nuclear accidents, accidents of power outages, natural disasters in an unusual way, acts of electronic piracy, and other illegal activities practiced by third parties, or its inability to secure Products or services provided by other persons or transportation facilities, or the actions or negligence on the part of the means of transportation or communications used by public transport companies, and the company is not responsible for the damages resulting from force majeure that lead to a delay in the opening or closing of clubs, or the closure of some of its facilities or the failure to provide some services.
19- The company shall not be liable if the participant changes the mobile number registered with it in the system, and the participant shall go to the nearest center and update the mobile number when changing it to ensure receiving messages from the company.
20- The company is entitled to add music to its centers at any time, and no participant has the right to object to the music in our centers.
21- The company is entitled to close or delay the opening of the club upon official visits, including but not limited to; civil defense, the municipality, or any of the club’s facilities for maintenance matters or for any reason without compensating the participant for the days of closing the facility.
22- The ages allowed to join the center in all its branches are as follows: The minimum age is (16) years, and if the participant’s age is less than (18) years, then her guardian shall represent her in the participation request.
23- It is strictly forbidden to smoke or use prohibited substances inside the center.
24- The participant undertakes not to tamper with the Center's holdings, including devices and screens (TVs - music devices - heaters - air conditioners), if this is proven, the company is entitled to claim compensation for the damage.
25- It is not allowed to host visitors from abroad except after obtaining the approval of the center. Registration is required when entering the center and being in the area designated for visitors only inside the center.
26- It is allowed to eat food and drinks in the places designated for them inside the center, and it is not allowed to bring food from outside the center.
27- A pre-booking shall be made for all services inside the center via the designated website. The participant shall adhere to the specified date and the club does not guarantee compensation to him in the event of non-compliance with the specified date.
28- Escorts are not allowed to be in the training areas but rather they shall use the designated waiting areas in the children's area.
29- The participant is obligated to use the gates designated for the children's area in the event that she uses any of the services designated for the children's area.
30- Participants shall use the entry devices (fingerprint). In case of non-compliance, the company is entitled to prevent the participant from entering.
31- The participant shall receive an invoice against any amount he pays, and the participant bears responsibility if he does not receive the invoice.
32- It is strictly forbidden to throw the weights on the ground in the weightlifting hall or to remove them from the hall. The weights and tools shall be returned to their places after using them in the weightlifting hall and the fitness hall, as well as keeping the club’s property. All equipment shall be handled with care and caution, and the participant shall be fully responsible for any damage to any device as a result of misuse.
33- Photography is prohibited inside the center.
34- It is not allowed to practice sports activity on sports treadmills for those whose weight is more than 150 kilograms, and this shall be replaced by running around the track or as directed by the responsible coach.
35- It is strictly forbidden to use all weights without supervision by female coaches.
36- The company shall not be liable for any injury in the event that health problems are not declared, and in all cases the participant bears sole responsibility for his personal safety.
37- The participant shall take adequate care of his and others' safety and follow the instructions of the coach during, before, and after performing the exercises. The Company shall not be responsible for any injuries to the participant (God forbid) inside the Club, whether as a result of individual training or in-person training.
38- Training sessions shall be met and the presence of any participant in the Fitness Center is forbidden after completing the sessions.
39- Personal luggage lockers are designated for use during the daily visit period, and it is forbidden to use them to keep valuables, and it is forbidden to leave personal belongings after the participants leave, and in all cases the center is not responsible for the loss of personal belongings.
40- The instructions for the swimming pool shall be followed and the necessary checks shall be made regarding that. The participants shall also sign the requirements of the swimming pool before use, and it is forbidden to be used without supervision by the center, and it shall not be responsible in the event of non-compliance with that.
41- The participants shall take a shower before using any of the attachments for swimming, sauna and jacuzzi.
42- The participants shall adhere to a decent swimming costume.
43- The doctor shall be consulted before using the spa for pregnant women and those with heart disease or blood pressure. The center is not responsible for not adhering to this.
44- Participants are prohibited from entering and using the Centre's items after the end of the participation period.
45- Participants are not entitled to sell or market personal or external products without taking approval from management.
46- Sports uniforms and sports sneakers shall be adhered to, and clothes that violate public morals are not allowed inside the center.
47- The amount paid is non-refundable for all contributions at all Aura Club centres.
48- There are fees for the following products (Swimming classes - Fly Yoga - Spa Section - Personal Training Children's Classes).
49- The customer has the right to suspend membership once every three months, for a period not less than 25% of his membership term.
50- Membership may be suspended for a period of three months for pregnant women and, in the case of other reports, six months after submitting a medical report. (It is calculated from the available balance for the suspension period, and in the event that no balance is available, a free balance shall be added for the remaining period).
51- The policy of transferring the participation from one user to another shall be under the conditions set out in clauses
(52), (53) and (54).
52- The participation is required to be annual in order to be transferred, as well as the remaining period shall be 6 months from the date of signing the contract.
53- A reason shall be given to transfer the participation from one user to another, and in the event that the participation is transferred to another user, the privileges shall forfeit from the transferred party, including the suspension of the participation, and a fee of 500 riyals shall be paid, not including offers and visits system.
54- It is not allowed to transfer the participation if the assignee has an active participation.
55- The guidelines posted throughout the club shall be adhered to and are an integral part of the club rules.
56- The center is entitled to cancel the participant’s participation without paying any compensation to her if she violates any of the terms of the contract or does not adhere to public morals, the teachings of the Islamic religion, the laws of the Kingdom of Saudi Arabia, the internal regulations of the center, or a contract attached to this contract.
57- All contract clauses are subject to the policy of modification by the center.
58- The Arabic language is the approved language in the interpretation and implementation of the contract, and in the event of a conflict between the Arabic and English text, the text in the Arabic language shall be the approved one.
Acknowledgments
• By signing this form, you confirm that you have no heart problems and do not have high blood pressure and that the doctor did not ask you not to engage in physical activity.
• By signing this form, you confirm that you have never felt dizzy, faint or lost poise.
• By signing this form, you confirm that you have no problems or injuries to your bones or joints such as back problems, throat joint and knee which can worsen with physical activity or when a change in activity occurs.
• By signing this form, you confirm that you do not have type 1 diabetes that requires insulin therapy.
• By signing this form, you confirm that there are no other reasons preventing you from exercising or increasing your level of physical activity.
• By signing this form, you confirm that you have not performed any surgery within the last six months.
• By signing this form, you confirm that you do not suffer from any skin disease (infectious or non-infectious).
• By signing this form, you confirm that you do not suffer from burns or skin abnormalities.
• By signing this form, you confirm that you have done a free one-day trial before participating in the center.
Consent to engage in physical activity:
• I hereby, the undersigned, agree in full liberty to participate in the physical activity, and I am fully aware of the possibility of health changes as a result, and I am responsible for monitoring my physical and health condition during the physical activity. When any abnormal and unusual symptoms occur, I will stop continuing the physical activity and I will inform the coach of it immediately. Aura Fitness Centers and its affiliated centres, employees and officials are exempt from any moral, judicial or financial claims for any disruption, damage or liability, and any claims against what may occur to me as a result of my physical activity or for any other reason.